Reviews

2019-09-11
they're the best!
2019-09-01
From the time Signature opened until now, the customer service has greatly declined. The front desk worker isn’t friendly. They give a time and never stick to it. I always end up waiting hours and they change frequently how long until someone is available. They used to offer a beverage and that hasn’t happened for months. Would not recommend if you’re looking for a friendly, welcoming, timely place.
2019-07-26
ALWAYS DO A GREAT JOB!
2019-07-02
I've went here several times and am just now deciding to leave a review as I feel to get a good feel for a place that you should experience it more than once. I have now used 4 of their services (a total of 8 visits) and have been 100% pleased with every single one. For me, that is a very high recommendation. They are professional and efficient without being rude. Their product (nails, toes, and eyebrows) were all superb and I have been to many different salons. Highly recommend.
2019-06-04
Great service
2019-05-30
My friend and I went to get a mani-pedi. I had acrylic on my nails that I wanted removed and my tech seemed very lost for the whole process. On top of the lack of confidence and poor treatment, my friend had to wait 35 minutes for another staff member to wax her eyebrows. Very unpleasant experience overall and I do not plan on returning.
2019-05-15
I don't typically take the time to write reviews unless I have a really bad experience. I've been here a couple of times, and it didn't seem half bad at first. It's a very nice atmosphere and looks really nice on the inside. The staff are nice enough, but they can be very condescending. They don't offer you a drink unless you ask for one and they reuse things like files and drill tips without cleaning them. My first acrylic set was great, but when I went back to KT a week ago for a full set, they were terrible. she was really nice, but my nails we're awful. They were different lengths and shapes, and had visible drill marks. There were gaps in several nails between the nail and tip and the acrylic was going over my cuticles a little bit so they started lifting within 5 days. I went back today to have them fixed, and they tried to tell me that the cuticles grew out and that the acrylic wasn't actually going over them.. but couldn't explain why they were lifting. They said the cuticles we're their "responsibility" unless you pay to have a manicure, during which they would clean up the cuticles. So apparently, they justify messy acrylics if you don't pay for the full manicure. They basically laughed at me when I said they needed to be soaked off and redone because of the separation between the nails and tips. In the end, they look better, but underneath they are very rough and messy, because she basically just drilled away my real nails in the areas where there was separation. So I had to file them myself at home to clean them up because they looked horrible.the shape and length is still not very symmetrical but they're a little better.
2019-05-15
I don't typically take the time to write reviews unless I have a really bad experience. I've been here a couple of times, and it didn't seem half bad at first. It's a very nice atmosphere and looks really nice on the inside. The staff are nice enough, but they can be very condescending. They don't offer you a drink unless you ask for one and they reuse things like files and drill tips without cleaning them. My first acrylic set was great, but when I went back to KT a week ago for a full set, they were terrible. she was really nice, but my nails we're awful. They were different lengths and shapes, and had visible drill marks. There were gaps in several nails between the nail and tip and the acrylic was going over my cuticles a little bit so they started lifting within 5 days. I went back today to have them fixed, and they tried to tell me that the cuticles grew out and that the acrylic wasn't actually going over them.. but couldn't explain why they were lifting. They said the cuticles we're their "responsibility" unless you pay to have a manicure, during which they would clean up the cuticles. So apparently, they justify messy acrylics if you don't pay for the full manicure. They basically laughed at me when I said they needed to be soaked off and redone because of the separation between the nails and tips. In the end, they look better, but underneath they are very rough and messy, because she basically just drilled away my real nails in the areas where there was separation. So I had to file them myself at home to clean them up because they looked horrible.the shape and length is still not very symmetrical but they're a little better.
2019-05-15
I don't typically take the time to write reviews unless I have a really bad experience. I've been here a couple of times, and it didn't seem half bad at first. It's a very nice atmosphere and looks really nice on the inside. The staff are nice enough, but they can be very condescending. They don't offer you a drink unless you ask for one and they reuse things like files and drill tips without cleaning them. My first acrylic set was great, but when I went back to KT a week ago for a full set, they were terrible. she was really nice, but my nails we're awful. They were different lengths and shapes, and had visible drill marks. There were gaps in several nails between the nail and tip and the acrylic was going over my cuticles a little bit so they started lifting within 5 days. I went back today to have them fixed, and they tried to tell me that the cuticles grew out and that the acrylic wasn't actually going over them.. but couldn't explain why they were lifting. They said the cuticles we're their "responsibility" unless you pay to have a manicure, during which they would clean up the cuticles. So apparently, they justify messy acrylics if you don't pay for the full manicure. They basically laughed at me when I said they needed to be soaked off and redone because of the separation between the nails and tips. In the end, they look better, but underneath they are very rough and messy, because she basically just drilled away my real nails in the areas where there was separation. So I had to file them myself at home to clean them up because they looked horrible.the shape and length is still not very symmetrical but they're a little better.
2019-04-19
very long wait but overall my nails turned out great!!
2019-04-02
I had a mani - Dip powder with Tips and a pedicure done when my mother was visitng. I had Tran do my nails and toes and she did a fantastic job. Usually my nails don't last longer than two weeks, but I am going on 3.5-4 and the tip hasn't cracked and not super grown out either. I had gone through 3 different color choices and she recommended that one of the colors I picked, I should stay away from because it was too light. Usually other technicians would of just continued on with that same color. I enjoyed my time with her and recommend her to anyone who looks to do the dip powder with tips.
2019-02-23
Came in for my birthday with a couple girlfriends to get a shellac manicure. I felt the girl rushed through it. When she asked me if I was okay with the color and I asked if she could put a second coat on, she seemed beyond annoyed. Also when I suggested my nails looked completely different from my left hand compared to my right and she did not put a top coat on, she replied that she did and it was the oil. Two days later, it still looks as though she did not put the top coat on. Would not recommend
2019-02-12
this is by far, the best nail place you can go to and not have issues with anything. I absolutely LOVE this place. I am so picky, I have gone to 12 different places all around ann arbor, and I am never going to any other place besides signature nails. ANY of the nail techs are amazing.
2019-02-06
Great employees and great service!
2019-02-05
Best pedicure in Ann Arbor! I felt like a star and will definitely be back!
2019-02-01
Customer service is amazing in Ann Arbor. Love them....
2019-01-22
I have been to this location 5 times since they opened- each time I've had a great experience!
2018-12-11
Cannot recommend Signature Nails & Spa at Briarwood Mall in Ann Arbor enough! After my first visit months ago, I couldn't imagine going anywhere else. I have spent years trying new salons with no luck. I went to Signature on their opening week and have been going back ever since! Best employees and service I have ever seen.
2018-10-19
Signature Nails & Spa is Superb & Amazing!!!!
2018-09-08
This place is AMAZING! I got my nails done for my wedding here and the experience was wonderful from beginning to end. I am recommending this nail salon to everyone I know. It is the perfect addition to briarwood mall.
2018-08-16
8/10/2018 I've been waiting for them to open up to see the inside and experience the service. They were wonderful! I walked in and had very fast service. The tech who did my nails (autumn) was very kind. Another tech who's name I did not get finished coloring my nails, she was awesome. I even got to try out one of the new chrome colors! Lots of colors to choose from and great service! Will be coming back. Kayla K. Grass Lake, Leoni Township, MI
2018-08-16
8/10/2018 Had a gel manicure, Tammy did amazing. She took her time and was so thorough. Will continue going back! And I love that they carry OPI. Markie Y. Roseville, MI